Support

Delete your FastClip account

How to delete your account, what we delete, and what we keep.

Updated September 28, 2026

You can delete your account in the iPhone app or on the web. Deletion is permanent. You cannot undo it.

  1. Sign in to FastClip.
  2. Open Settings.
  3. Scroll to the Account section.
  4. Tap Delete account, then confirm.

Deleting the iPhone app from your phone does not delete your account.

What we delete

  • Your account and all its sign-in sessions.
  • Your sources, draft clips, finished clips and templates.
  • The access tokens for the X and Instagram accounts you connected.
  • Your device reports and your support chat.
  • Stored media that only your account uses.
  • An active paid subscription. We cancel it.

Clips that you already posted to X or Instagram stay on those platforms. Delete them there.

What we keep

  • Your email address on a suppression list, so we never email you again.
  • Limited billing records that tax and accounting law requires us to keep. Stripe, our payment processor, keeps its own records.
  • Server logs, until they expire on their normal schedule.
  • Copies of support messages and activity alerts that already reached the FastClip team through Telegram.

If you cannot sign in

Email [email protected] from the email address of your FastClip account and ask us to delete it. If you used Sign in with Apple and hid your email, tell us your private relay address. You can find it in your Apple Account settings, under Sign in with Apple.

Questions? Email [email protected] or use the Chat tab in the app. Read how we handle your data in the privacy policy, or find other answers on the support page.